Disaster Recovery and Business Continuity

Your communications system is mission critical and should remain functional even in a disaster situation. Altura’s Managed Services include:

• Continuity capabilities for your communications system since it resides in a hardened data center.
• During a disaster, calls will be sent to users’ cell phones, home phones, or hotel phones.
• Devices keep full functionality including unified messaging, audio conferencing, and all other telephony capabilities

Managed Storage

Our managed storage allows backups at a location other than where the platforms are located. Thus avoiding a backup that might be rendered unavailable due to a local catastrophe. Altura offers remote offsite backup for many of the products we already support and store one or more of your latest backups at our NOC facility. Quickly providing your backup electronically to reduce return to service time.

Software Firmware Release Management

We know that keeping software and firmware-based platforms up to the latest software release is time consuming. Altura’s SFRM program takes this responsibility so you can focus on your cost and revenue growth initiatives.  We automate the process of deploying it to your systems, once we have agreed to the benefit and requirement with you. We collaborate with you to identify, assess, and implement recommended updates that peak your applications performance and minimize your risk of potential service disruptions.

At Altura, we provide a Higher Level of Managed Services by taking the worry out of making sure all your systems have the latest appropriate software releases.