SDC Solutions signs Altura as a Channel Partner
Manchester, NH - Jun 21, 2007 - SDC Solutions, Inc., a leading provider of mission-critical communications solutions, today announced their recently executed reseller agreement with Altura Communication Solutions. Under the agreement, Altura becomes an Authorized SDC Valued Business Partner, adding SDC’s industry leading communications solutions to their portfolio of current offerings. Joseph Roman, Channel Sales Manager for SDC Solutions, stated, “ As a leading vendor in the emerging market of VOIP/convergence communications solutions, SDC chose Altura as a national valued business partner to help us expand our reach into new markets as well as Altura’s already significant customer base. SDC’s expertise in solution development and research and development combined with Altura’s proven service and solution selling reach makes it an ideal relationship and promises unmatched customer service.”
SDC’s Total Call Handling Solution, consisting of IntelliDESK® PC-based Console, IntelliSPEECH® Intelligent Virtual Agent, WebSERVICES Web-based Directory and IPSERVICES IP-based Directory, is an integrated set of applications that access a single database. The applications can be used individually or mixed and matched to create the best solution to fit the customer’s needs. Ultimately, this streamlined approach to enterprise communications helps organizations increase efficiency, boost productivity, enhance customer service and satisfaction, and reduce costs.
SDC and Altura are a complementary pairing due to each company’s dedication to providing customers with effortless and innovative technologies supported by the highest level of service. Both parties stand to benefit from the newly formed partnership with SDC gaining additional exposure to Altura’s considerable customer base while Altura gains a competitive edge by leveraging SDC’s more than 20 years of expertise in Computer Telephony Integration (CTI), Speech Recognition, Web and IP across industries. “As the industry’s top rated enterprise communications service provider, Altura prides itself on providing the best customer solutions coupled with the best service available in the market today,” said Mark Izumi, director of sales and marketing, Altura Communication Solutions. “As one of the largest AVAYA value added resellers, we see SDC as a very important strategic partner particularly in healthcare.”
About Altura Communication Solutions
Headquartered in Anaheim, California, Altura Communication Solutions sells and services a variety of products, including voice over IP switching systems, unified communication systems, contact centers, multi media conferencing systems, network system management tools, data switching and routing products. The company has nationwide service capabilities and an enterprise customer base of more than 2,500 companies in the financial, education, healthcare and government markets. To learn more about Altura’s solutions and service capabilities, please visit the corporate website at:
www.alturacs.com or call Altura toll free at: (800) 654-0715.
For more information contact:
Mark Izumi
Altura Communication Solutions
602 458-4012
alturasales@alturacs.com
About SDC Solutions
SDC Solutions is a leading provider of mission-critical communications solutions. Through a robust suite of products, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC is a member of the Avaya (NYSE:AV) DevConnect Program, the Cisco (NASDAQ:CSCO) Technology Developer Program, the NEC (NIPNY) Fusion Program, the Nortel Networks (NYSE:NT) Developers Program and the Siemens (NYSE:SI) Technology Partner Program and a Nuance (NASDAQ:NUAN) Speech Solutions Partner.
For more information contact:
Robin Davis
Manager, Marketing and Communications
SDC Solutions, Inc.
603-629-4242
rdavis@sdcsolutions.com