Altura rated Number One PBX Service Provider for the Sixth Consecutive Year

Anaheim, CA - Feb 3, 2006 - Altura Communication Solutions, an Avaya Platinum level Business Partner and a leading nationwide provider of communication networks and services, has attained the number-one ranking PBX service provider for an unprecedented sixth consecutive year in an annual customer survey conducted by The Telecom Manager's Voice Report issued on January 9, 2006.

The Telecom Manager's Voice Report issues an annual customer survey report ranking the major service providers of PBX systems on service and maintenance performance. Altura received the highest marks in 8 of the 10 categories involving service provider rankings. Customers ranked Altura number one in the industry in: Responsiveness, technician skills, technician knowledge, ease of spare parts, ease of contact with call center, follow-up, billing accuracy and access to continued training.

According to The Telecom Manager's Voice Report tm, Altura's customer testimonials provided why Altura continues to be ranked number one in service. "The Altura service company we use is outstanding," says Arthur Owens, A Fujitsu user in Kensington, Md. Bill Wilhelm of John Carroll University in University Heights, Ohio, explains why Altura is ranked number one each year: "Anytime one of the Altura technicians comes across a feature that they think might be helpful to our university, they let me know. They always go over and above to provide great service as well," he says.

Bob Blazek, Altura's chief executive officer and president, explained, "Being recognized as the number one service provider for the sixth consecutive year is a reflection of our tremendous dedication to customer service. We focus our entire organization on delivering customer service, from our internal systems, business processes, and training, to our converged solution delivery we are committed to providing the best customer experience in the industry. We take the time to understand our customers' needs and provide value added solutions to help drive customer efficiency."

Altura's partnership with Avaya provides customers with the top IP solutions in the market. "The combination of Avaya's market leading IP solutions and Altura's market leading service creates a partnership of strength that is unmatched in the telecommunications industry," Blazek said.

About Altura Communication Solutions
Headquartered in Anaheim, California, Altura Communication Solutions sells and services a variety of products, including voice switching systems, voice messaging systems, contact centers, voice conferencing systems, network and system management tools and broadband data communications products. The company has nationwide service capabilities and an enterprise customer base of more than 2,000 companies in the financial, education, healthcare and government markets. Altura is owned by Platinum Equity.

For more information contact:
Mark Izumi
Altura Communication Solutions
714-948-8501
alturasales@alturacs.com