Altura is the Top Rated PBX Service Provider for the 9th Year in a Row
Fullerton, CA - Mar 16, 2009 - Altura Communication Solutions, an Avaya Platinum level Business Partner and a leading nationwide provider of communication networks and services, is ranked once again at the top of Telecom Manager's Voice Report TM maintenance survey for the 9th year in a row.
The Telecom Manager's Voice ReportTM issues an annual customer survey report ranking the major service providers of PBX systems on service and maintenance performance. Altura scored a perfect A on overall customer satisfaction. The company also received the highest marks in 9 of the 10 polled categories including ease of contact, responsiveness, hands on skills, knowledge, spare parts availability, sales follow up, billing, training and most importantly value for your money.
When selecting a convergence partner, decision makers choose Altura. Altura is focused on solving their customer's business issues including lowering expenses and costs, improving productivity and efficiency, growing revenues, improving safety and security, and improving their customer service and image.
Bob Blazek, Altura's chief executive officer and president, explained, "Being selected an incredible 9 years in a row as the top service provider in our industry is a tremendous accomplishment and a reflection of our dedication to customer service. We focus our entire organization on delivering customer service, from our internal systems, business processes, and training, to our converged solution delivery we are committed to providing the best customer experience in the industry."
About Altura Communication Solutions
Headquartered in Fullerton, California, Altura Communication Solutions sells and services a variety of solutions, including voice over IP communication, wireless mobility, unified communication, contact center, multi media conferencing, network system management and data infrastructure. The company has nationwide service capabilities and an enterprise customer base of more than 2,500 companies in the financial, education, healthcare and government markets. To learn more about Altura's solutions and service capabilities, please visit the corporate website at: www.alturacs.com or call Altura toll free at: (800) 654-0715.
Contacts
Mark Izumi, 602-458-4012