Altura Communication Solutions

Small and Medium Businesses

As a small and medium business enterprise, we understand your need to reduce costs, improve your image through customer service, and to be more productive. At Altura, we specialize in helping small and medium business enterprises achieve these objectives through our consultative approach to your business needs. We offer a full solutions portfolio for small and medium businesses that support everything from basic telephony needs through fully integrated VoIP networks connecting multiple sites.

As an Avaya Platinum Business Partner with SME Expert certification, Altura has proven business competencies to design and sell Avaya’s top-quality voice and data solutions. Through our extensive business relationships with Avaya, the skill of our technical staff and our superior customer support, Altura has shown our commitment to bring our customers the very best.  Altura has successfully deployed thousands of IP Telephony solutions nationwide.

Features and Benefits

Reduce Costs

We offer strategies to reduce mobile phone and long-distance charges.  You can avoid toll charges and maintain three or four digit dialing.  You can reduce T1/Pri monthly fees by using SIP trunking.

Increase Productivity

Use your business phone number for your mobile, home or other phone.  You only need one number for both calling and receiving calls including one voice mail to manage.

More Flexibility

Your callers will think you are in the office no matter where your location is.  Whether at home or on the road in a hotel, your mobile phone or VPN phone may become an office extension to your business line.

Built-in resiliency

For businesses, disaster recovery and business continuity planning is required.  You can’t afford to be out of touch with your customers.  IP Office is a solution designed to deliver continuous operation. In a power outage at the hub site, for example IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees

We offer audio and webconferencing solutions that are affordable and practical by providing two built-in, 64-party conference bridges. No usage charges with a ROI often less then 8 months.

Centralized administration

IP Office enables remote management and administration from a central location that can manage up to 32 sites. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

Web Based Solutions including Avaya one-X® Portal for IP Office

Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with ‘drag and drop’ application “gadgets” for added efficiency.

At Altura, we take the time to understand your pain points, budget, timeline, and goals.  We will help you determine the best solution to meet your business needs for today and tomorrow.   Please contact us at 1-800-654-0715.