Altura Advantage Patch Management services take the burden of managing all or part of your software and firmware updates, service affecting patches, and implementing these on a timely, scheduled basis. As part of Altura Edge’s Managed Services Suite, our patch management solution allows our customers to focus more time on their core business, eliminating the headache of managing resources and responsibilities, while saving both time and money.
Patch Management Services
THE BENEFITS OF PATCH MANAGEMENT SERVICES
- Formal notification of manufacturer release notes, software and firmware updates, including priority and suggested action.
- Review and analyzation of manufacturer product updates to determine the impact to supported systems.
- Understanding and screening of information regarding both security issues and patch releases.
- Remote and on-site labor support depending on the complexity of the update.
- Remote backup to supported products.
- Notification of each completed update event; coordinating reset of the supported products plus testing to verify service is restored.
Delivering complex software, service patches, and firmware updates takes specialized knowledge and skills in a growing list of advanced technologies. Altura Advantage Patch Management services simplifies the complexity of patch management with a focused approach. Altura will track and provide authorized updates on a quarterly, semi-annual, and annual basis according to our customer’s priorities. Our support and service teams are highly skilled and certified to address our customer’s business requirements.