The traditional call center has become obsolete. Organizations today need to reach their customers using the communications channels they want – while also cutting costs, improving agent efficiency, and maximizing... read more →
Part Three in a Series Highlighting Altura and Our Partners’ Dedication to Support Our Customers In Part One and Part Two of our series, we featured Altura’s support and the commitment made... read more →
By Barnard Crespi , Datatel Communications, Inc. Today’s consumers expect to be able to buy and receive services when it is convenient for them. Consumers want to do business on... read more →